(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Danh Lam
Danh Lam
2026-05-29
It was great working with Loan Factory loan officers on getting my refi completed. Everything went smoothly and they were on top of all everything to get my loan approved.
Loc Luu
Loc Luu
2026-05-29
Duy and his team did a fabulous job. They were available almost 24/7 to answer our questions. Service was prompt and top notch.
Allie
Allie
2026-05-29
My experience working with Loan Factory was very professionally and satisfactorily. The team consisted of Dong, Sophie, and Kyle kept me updated in every step of the way. I would recommend their service to any new homebuyer.
thanh huy đặng
thanh huy đặng
2026-05-29
thank you Mr. Jonh Thuan Nguyen, Mrs. Alisia Do and Mrs. Trang Nguyen helped us touch American Dream Your team very very nice, alway listen customer and work very hard I will 100% recomend to any one need help to your team
Pham K
Pham K
2026-05-29
This is my second time working with Trang and Dean at Loan Factory, and I’m once again very satisfied with their service. They are professional, responsive, and truly dedicated to helping their clients. The whole mortgage process was smooth and stress-free thanks to their hard work and clear communication. I highly recommend Trang and Dean to anyone looking for a reliable mortgage team. Thank you again for the excellent service!
Punam Basnet
Punam Basnet
2026-05-28
You guys are very helpful, talk politely and smart in future I would like to work with you guys again I’m so proud of you kamal and Helen
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