NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Dũng Trí Nguyễn: Phạm Thế Hiển, Hưng Phú, North CA
Dũng Trí Nguyễn: Phạm Thế Hiển, Hưng Phú, North CA
2026-05-28
It is very organized team members in loan factory , recommended to do in this service. I will refinance in the future Their team helped me more than 20 years already
Darlene Mercer
Darlene Mercer
2026-05-28
What a pleasure it was to work with Wade. He was always available to answer questions and promptly processed all our documents so we could close on our preferred date. Thanks so much, Wade, for all your help!
Tammy Trinh
Tammy Trinh
2026-05-27
Allison Dao
Allison Dao
2026-05-25
I would like to thank the staff at Loan Factory, especially Mr. Leo Pham and Mr. Don Diep, for helping me with my extremely difficult refinance. I tried many loan companies, but none of them worked out. I was extremely disappointed and thought I would never be able to refinance my house. Leo and Don worked very hard to make my refinance happen, even though it took almost five months to complete. Thank you for making my dream come true! Thank you Leo & Don Diep! You are the BEST! I would also like to thank Mr. Thuan Nguyen for his wonderful assistance😁
Andy Nguyen
Andy Nguyen
2026-05-12
I’ve used Loan Factory for my loans and refinances over the years, and they’ve always delivered 100% success with great rates and reasonable costs. Thank you Matt and Norah for your consistent support and guidance — truly appreciate it! 🙂
Thao Phuong Ha
Thao Phuong Ha
2026-05-12
Phillip and Tyler really make my loan process easy to deal with. They even assist me late evening to make sure my loan secure. Shout out to 2 e Phillip, Tyler
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